Sponsored by Lyzasoft, Inc.
This paper presents iSight, a model of collaborative decision-making and innovation. It describes a high-level architecture, bringing together formal and informal information–the worlds of Business Intelligence and Enterprise 2.0, that maps to specific tools and methods required to create a systematic process within the enterprise to deliver real, implementable innovation.
Fifty years after the advent of decision support systems, despite twenty years of BI, enterprise decision making and innovation remain a hit-or-miss affair. This is because we have bought into a myth that great decisions and innovations spring from the mind of a lone genius. But if we examine innovative decisions in most organizations, particularly large enterprises, we see most breakthroughs coming from teams–not from some whiz kid.
This paper presents iSight, a model of collaborative decision-making and innovation. It presents a high-level architecture that maps to specific tools and methods required to create a systematic process within the enterprise that delivers real, implementable innovation.
iSight brings together formal and informal information, the worlds of Business Intelligence and Enterprise 2.0, in a framework that drives decision making. This model’s strategic power comes not only from assisting in making today’s decision well, but also by capturing the group interactions in each decision-making event so as to make useful recommendations for subsequent decisions.
The goal of this paper is to provide you with an understanding of this iSight model as a foundation for new thinking about how to support collaborative decision making, so you can better focus future investments in this vital area.